Job Title: Technical Manager (Medical)

Location: Hybrid – Banbury (Midlands)

Hours of work: Full-time, permanent position, Monday to Friday 9 am – 5 pm, flexibility required.

Salary: £40,000 - £45,000 pa

Our client, based in Banbury, provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products across the UK. They are seeking a Technical Manager with experience in life sciences/medical devices to join their team during this period of unprecedented growth. As a Technical Manager, you will be required to ensure laboratory equipment is compliant with requirement of ISO17025. Part of this role will require attending customer sites, including hospitals, to carry out repairs as required, sometimes at short notice, preventive maintenance on medical devices whilst ensuring outstanding customer support and building long term relationship. This role is hybrid/field-based with a requirement to go to the site in Banbury 2 - 3 times a week depending on workload.

Main Duties & Responsibilities:

· Maintain calibration equipment as required and as per internal procedures

· Maintain the Technical Laboratory accreditation and comply with the requirements of UKAS ISO 017025

· Adhere to the company Quality Management System (QMS) and Environmental Management System (EMS) processes and procedures to ensure compliance with regulatory standards and company policies. Follow safety protocols and best practices to minimise risks and ensure the safety of patients and users.

· Highlight any changes necessary to the QMS and EMS to reflect current business practices to line manager and/or RP.

· Make changes to calibration procedures as applicable

· Approve Temperature/Mapping calibration certificates and customer requests for calibration

· Manage External (UKAS) and Internal Audits

· Maintain uncertainty budget and have a thorough understanding of relevant methods and calculations

· Carry out studies to establish the degree of uncertainty associated with the process

· Implement procedures and policies that relate to calibration and preventive maintenance duties

· Exceed contract KPI’s to ensure customer satisfaction

· Perform scheduled preventive maintenance (PPM) and Calibration on medical devices as per the manufacturer’s guidelines. Ensure proper setup, calibration, and testing to verify functionality and performance

· Complete repairs as required on medical devices as per the manufacturer’s guidelines to ensure optimal performance and reliability. Diagnose technical issues, troubleshoot problems, and implement effective solutions promptly

· Install and commission medical devices at client sites, following manufacturer guidelines and specifications. Ensure proper setup, calibration, mapping and testing to verify functionality and performance.

· Provide technical support and assistance to clients and internal staff regarding the operation, maintenance, and troubleshooting of medical devices. Communicate complex technical information clearly and effectively to non-technical audiences.

· Travel to various sites as required to perform Repairs, Installation and PPMs

· Responsible for placing orders for equipment and parts as appropriate

· Support the sales team to deliver the required service to customers

Previous Experience/Qualifications:

·Qualification in Engineering, electronics or medical technologies, such as engineering or come from an OEM environment.

· Knowledge of regulatory requirements governing medical device servicing, including FDA regulations and ISO standards

· Previous refrigeration experience (F-gas) Desirable

· Ability to follow complex instructions and processes.

· Hold a clean UK Driving License

· Competent with a broad range of medical devices

· Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve complex technical issues effectively

· Proficiency in using service management software and tools for scheduling, documentation, and reporting.

· Strong organisation, communication skills and the ability to manage multiple tasks and priorities simultaneously

· MS Office (Excel, Word, Adobe, etc.)

· 2 Years + in Technical Management

· 2 Years + in medical devices setting (i.e. Laboratory, FSE)

· Knowledge of regulatory requirements governing medical device servicing, including FDA regulations and ISO standards

· ISO 017025 in Temperature Calibration & Mapping. Desirable

Additional Information:

· Please note this is a full-time, permanent role with core hours of Monday to Friday 9 am – 5 pm, but flexibility is required due to site visits.

· Company car or car allowance.

Please contact Matt Hartwell on 07301283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential chat.

📍 Banbury (On-site, with occasional UK travel)

🕒 3 days per week | Permanent

💷 £50,000 – £60,000 pa pro rata (£29,997 – £36,003)

An exciting opportunity has arisen for a Group HR Manager to join a fast-growing UK medical distribution business with sister companies in Wales and Hampshire.

This is a hands-on, strategic generalist role — ideal for an experienced HR professional who enjoys partnering with leadership, building strong foundations, and shaping people strategy in a growing organisation.

You’ll act as a trusted advisor to the Board and Executive Team, driving organisational effectiveness, strengthening compliance, and fostering a high-performance, values-led culture.

⭐ Initially offered on a 3-day-per-week basis, with potential to expand as the business grows.

What you’ll be responsible for:

• Developing and delivering HR strategy aligned to business objectives
  
• Leading recruitment strategy, succession planning, and internal mobility
  
• Designing performance frameworks that drive accountability and capability growth
  
• Conducting Training Needs Analysis (TNA) and implementing development programmes
  
• Overseeing employee relations, grievance, and disciplinary processes
  
• Designing equitable compensation and benefits structures
  
• Analysing turnover costs and maximising ROI on talent investment
  
• Ensuring compliance with UK employment legislation
  
• Using HR data and business metrics to support strategic decision-making
  
• Partnering with senior leaders on workforce planning and organisational design
  

What we’re looking for:

• Strong experience in strategic and operational HR leadership
  
• Expertise in talent acquisition, labour market analysis, and succession planning
  
• Experience analysing turnover costs and workforce ROI
  
• Proven ability to align HR strategy with commercial objectives
  
• Confident working with senior leadership and boards
  
• Strong understanding of UK employment law
  

Desirable:

• CIPD Level 5 (or equivalent experience)
  
• Experience supporting growth or organisational change
  
• Confidence using HR data, technology, and emerging AI tools
  

Why consider this opportunity?

• Join one of Britain’s fastest-growing medical distribution organisations
  
• Direct influence at Board level
  
• Opportunity to shape and modernise HR foundations
  
• Genuine potential for role expansion as the business scales
  

Interested or know someone suitable?

Contact Matt Hartwell on 07301 283663 or email matt.hartwell@forcerecruitment.com for a confidential conversation.

📍 Northeast UK (Field-Based)

💷 £35,000 – £45,000 + Bonus + Car / Car Allowance

🕘 Full-time | Permanent

An established and growing medical & scientific distribution organisation is looking for a Surgical Sales Territory Manager to drive growth across the Northeast region.

This is a high-impact, field-based role (60–75% travel) where you’ll work closely with operating theatre teams, surgeons, and procurement professionals — delivering product demonstrations, supporting trials, and building long-term strategic partnerships.

⚠️ Candidates must live within the Northeast territory, covering areas including Lincoln, Newcastle, Yorkshire, Ipswich, Norwich, Peterborough, Nottingham, and Leicester.

What you’ll be doing

• Driving sales growth across a defined surgical portfolio (including Bone Scalpel, Thompson Retractor, VTI Dopplers, Mizuho clips and more)
  
• Achieving and exceeding regional sales targets
  
• Delivering product demos, theatre support, and face-to-face meetings
  
• Building and maintaining strong relationships with existing and new NHS and private healthcare customers
  
• Developing proposals, tenders, and quotations
  
• Providing weekly pipeline reporting and territory strategy updates
  
• Identifying new business opportunities and developing KOLs & reference sites
  
• Delivering product training to both internal teams and external customers
  
• Monitoring competitor activity and market trends
  

What we’re looking for

• Proven commercial success in medical/surgical sales
  
• Experience working within operating theatre environments
  
• Strong negotiation and relationship-building skills
  
• Excellent organisational and planning ability
  
• Degree-level education (Medical or Science degree desirable)
  
• Confident delivering technical product demonstrations
  
• Must reside within the assigned territory
  

What’s on offer?

• Competitive salary + performance-based bonus
  
• Company car or car allowance
  
• Ongoing training and professional development
  
• Opportunity to represent innovative surgical technologies
  
• Autonomy within a high-growth, supportive sales team
  

If you thrive in a theatre-based, relationship-driven sales environment and want to join a forward-thinking medical distribution business — this could be your next move.

📩 Interested or know someone suitable?

Contact Matt Hartwell on 07301 283663 or email matt.hartwell@forcerecruitment.com for a confidential conversation.